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Our award-winning customer service extends well beyond processing and settlement of your loan. In fact, we can assist you with all of your ongoing lending queries and needs. If you do have any questions or need assistance with your loans, always contact us. We want you to think of us as your private bankers.
How can we help you?
We can assist you with a range of post-settlement needs and questions. To give you an idea of what do, here are some of the common queries our clients send through: opening additional accounts or credit cards, changing repayments, extending interest only period, discharge of mortgage, change of ownership, fixing your rate, correcting lender errors. This is just an example of some of the many requests that come our way.
Have you got a post-settlement query? Click here to contact us or call our head office on (03) 9819 4088.