Becoming a Buyer’s Advocate – Uncovering Diverse Pathways to Buyer’s Agency, Extra Skills to Gain an Edge & On-the-Job Training (Ep. 233)

Previously known as “The Property Planner, Buyer and Professor”

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Episode Highlights

1.10 – Dave kicks off the episode

5.52 – Dave asks Cate about the different backgrounds and fields that good BA’s have come from

13.50 – The Trio discuss the challenges associated with BA-life

22.55 – Teaser from next week’s show

24.28 – Cate shares the extra skills that can give a BA an edge

40.53 – Dave dares to ask Cate what the available short courses are that worry her.

45.35 – And our gold nuggets!

Show notes

In this episode, Cate, with her extensive experience in the mortgage industry, delves into the world of buyer’s agency and shares her unique journey into this fascinating space.

The conversation kicks off with a thought-provoking question: Is a university degree essential or merely important for aspiring Buyer’s Advocates (BAs)? Cate provides insights into this and discusses the valuable past experiences that can pave the way for success in the BA profession.

Mike, our podcast host, sheds light on his encounters with impressive BAs he’s had the privilege to meet and interview. The Trio explores the significance of analytical skills, soft skills, and the diverse backgrounds that can enrich a BA’s toolkit.

Transitioning to the challenges of life as a BA, the discussion covers it all, from grueling hours to the weight of liability, relentless deadlines to the pressures of negotiation. It becomes abundantly clear that this role is anything but mundane, as Mike aptly puts it, “It’s nowhere near as glamorous as it seems.”

A key highlight of this episode is the exploration of additional skills that can set BAs apart from the crowd. Dave poses the pertinent question, “What extra skills can give BAs an edge?” Tune in to discover the answers!

The Trio then delves into the intricacies of buyer’s agency training. Cate emphasizes that it’s not just about the piece of paper; it’s about acquiring knowledge. She shares valuable insights into various pathways through which aspiring BAs can gain the necessary expertise. Additionally, she touches on specific past roles that can complement one’s journey into buyer’s advocacy.

However, not all backgrounds and previous jobs seamlessly align with the demands of a BA. The Trio engages in a thought-provoking debate: Can individuals with certain backgrounds truly adapt and thrive in this role? Cate shares a personal experience during her ‘gardening leave’ in a government organization, highlighting the stark contrast between that role and her current work. Mike also humorously recalls a memorable incident where Cate’s dedication to her clients took precedence even during a work dinner.

Intriguingly, Dave dares to inquire about some of the short courses available in the field that give Cate pause. For a deeper dive into this topic, be sure to tune in and gain valuable insights from the Trio.

Gold Nuggets

Mike Mortlock’s gold nugget: Mike splits his answer into two. For aspiring BA’s, they really need to take the training seriously. He cautions people to do a lot of research. And for consumers who are looking to select a buyer’s agent; put a great checklist together and be prepared to quiz them hard.

Dave Johnston’s gold nugget: Dave feels consumers should ask for a BA with at least two years’ experience in a BA firm.

Cate Bakos’s gold nugget: #askforexperience

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