AMP- Covid-19 customer support

How can we help as strategic mortgage brokers? 

Here are some ways that we can help as your strategic mortgage broker: 

  • Refinancing to a lower interest rate or interest-only repayments, especially whilst your income is unchanged. 
  • Releasing equity to give you cashflow if your income may be affected. 
  • Debt consolidation to make repayments manageable. 
  • Advice regarding your mortgage or buying a new property.  

Now is the best time in your lifetime to refinance and save yourself interest, increase cash flow and maximise your cash runway. 

Call us on 1300 896 045, email us directly or contact us here.

How can we help as a private banking team? 

  • Help you with extending your Interest only period with the bank and assist you through the process. 
  • Help you with fixing your loans to get the best of the rates cut offs that have been passed on by RBA. 
  • Negotiate better discounts from the banks for your loans. 
  • Contact lender to see what they are offering for mortgage relief. 
  • Remember, if you ever have any questions or need assistance with your lending, please feel free to contact us anytime. Think of us as your private banker for all of your lending needs.  


An update from AMP

Support package

  • A pause in home loan repayments for three months, with the option to extend for a further three months, for clients who are experiencing ongoing financial challenges as a result of COVID-19  (aka Coronavirus)
  • All home loan clients affected by COVID-19 are eligible – this includes all variable and fixed loan types, including owner occupiers and investors on both principal and interest or interest only repayment schedules and SMSF loans.
  • Clients who are 30+ days in arrears, or have existing hardship arrangements in place are not eligible for the repayment holiday offer, however can seek help through our normal hardship support.​
  • During the repayment holiday, unpaid interest will be capitalised which means it will be added to the loan balance and when repayments start again they will be higher for the remainder of the loan term.

To start the process enquire here or phone 13 30 30 between 8am – 8pm Monday to Friday, or 9am  – 5pm Saturday and Sunday (AEST).

For more information about our support package clients can call us on 13 30 30 or visit:

The pause on home loan repayments is part of a package or measures to ease the pressure on AMP Bank’s clients.

The relief package also includes:

  • A range of new fixed rates for our existing owner occupied and investment clients, including a 2.39% pa1 (3.95% pa comparison rate2) fixed rate for our 2-year Professional Package Owner Occupier Principal and Interest product
  • A waiver of the monthly account keeping fee for everyday and savings account holders, from 30 March 2020 until 1 October 2020
  • Fee waivers for clients in financial hardship

For further details visit the AMP financial hardship page.

For more information about the AMP support package, call AMP on 13 30 30 or visit:

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